Terms & Conditions

Please read these terms carefully before using mpi500 services

Last Updated: January 15, 2026

1. Agreement to Terms

Welcome to mpi500. By accessing or using our website located at https://mpi500.cam and any associated services (collectively, the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you ("User", "Player", "you", or "your") and mpi500 ("we", "us", "our", or the "Company"). If you do not agree with any part of these Terms, you must immediately cease using our Platform and services.

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Your continued use of the Platform following any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates. The most current version will always be available on this page with the "Last Updated" date clearly displayed.

2. Definitions

For the purposes of these Terms, the following definitions apply:

  • "Platform" refers to the mpi500 website, mobile version, and all associated betting, gaming, and wagering services offered.
  • "Account" refers to the personal user account created by the Player to access Platform services.
  • "Bet" or "Wager" refers to any stake placed on sports events, casino games, slots, or other gambling activities offered on the Platform.
  • "Bonus" refers to promotional credits, free bets, cashback, or other incentives offered by mpi500 to Players.
  • "Wagering Requirement" refers to the number of times a Bonus amount must be wagered before it can be withdrawn as cash.
  • "IDR" or "Rp" refers to Indonesian Rupiah, the official currency used on the Platform.
  • "KYC" refers to Know Your Customer verification procedures required to confirm Player identity.

3. Eligibility Requirements

mpi500 services are available exclusively to individuals who meet the following eligibility criteria:

3.1 Age Requirement

You must be at least 21 years of age to create an Account and use mpi500 services. By registering, you warrant that you have reached the legal gambling age in your jurisdiction. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in Account suspension and forfeiture of funds.

3.2 Geographic Restrictions

Our services are intended for residents of Indonesia. Players must be physically located in Indonesia when accessing the Platform and placing bets. Use of VPN, proxy servers, or other methods to disguise your location is strictly prohibited and will result in Account termination.

3.3 Legal Capacity

You must have the legal capacity to enter into binding contracts under applicable law. You must not be restricted from gambling by any legal, medical, or personal circumstance. If you have previously self-excluded from gambling services, you must not register on mpi500 until the exclusion period has expired.

3.4 Single Account Policy

Each Player is permitted only one Account on mpi500. Creation of multiple Accounts (also known as "multi-accounting") is strictly forbidden. If we detect multiple Accounts linked to the same individual (through IP address, device fingerprint, payment method, or other identifying information), all Accounts will be suspended, Bonuses voided, and winnings confiscated.

Important Age Verification Notice

mpi500 takes underage gambling prevention seriously. We employ advanced age verification systems and reserve the right to request government-issued identification (KTP - Kartu Tanda Penduduk) before processing withdrawals. Providing false information regarding your age will result in permanent Account closure and forfeiture of all balances.

4. Account Registration and Security

4.1 Registration Process

To access mpi500 services, you must complete the registration process by providing accurate, current, and complete information including your full legal name, date of birth, email address, phone number, and residential address. All information must match the details on your government-issued identification document.

4.2 Username and Password Security

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login details with any third party. All activities conducted through your Account will be deemed your responsibility, whether authorized by you or not. If you suspect unauthorized access to your Account, you must notify us immediately at [email protected].

4.3 KYC Verification

mpi500 operates under Know Your Customer (KYC) regulations designed to prevent fraud, money laundering, and underage gambling. Before processing your first withdrawal, we will require you to submit identity verification documents including:

  • Government-issued photo identification (KTP - Indonesian Identity Card)
  • Proof of address (utility bill, bank statement, or government correspondence dated within the last 3 months)
  • Proof of payment method ownership (bank statement or screenshot showing account holder name)

Verification typically completes within 24 hours. Failure to provide requested documents within 7 days may result in Account suspension.

4.4 Account Information Accuracy

You must ensure that all Account information remains accurate and up-to-date. If your contact details, address, or payment information changes, you must update your Account profile immediately. mpi500 is not responsible for failed communications or payment issues resulting from outdated information.

5. Deposits and Withdrawals

5.1 Accepted Payment Methods

mpi500 accepts deposits and processes withdrawals through the following Indonesian payment methods:

  • Bank transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon
  • E-wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

All transactions must be conducted in Indonesian Rupiah (IDR). The payment method used for deposits must be registered in your legal name. Third-party payments are strictly prohibited.

5.2 Deposit Limits

Minimum deposit amounts vary by payment method, typically ranging from Rp 25,000 (e-wallets) to Rp 50,000 (bank transfers). Maximum deposit limits are set at Rp 100,000,000 per transaction for major banks and Rp 10,000,000 for e-wallets. Higher limits may be available for VIP members.

5.3 Withdrawal Processing

Withdrawal requests are processed after successful KYC verification. Processing times vary by payment method:

  • E-wallets (OVO, DANA, GoPay): Instant to 15 minutes
  • Major banks (BCA, BRI, BNI, Mandiri): 10-15 minutes during business hours (08:00-20:00 WIB)
  • Other banks: 1-3 hours during business hours

Minimum withdrawal amount is Rp 100,000. Maximum daily withdrawal is Rp 100,000,000, though this limit may be higher for VIP members. First-time withdrawals may take up to 24 hours to process due to additional security checks.

5.4 Withdrawal Restrictions

Withdrawals can only be made to payment methods verified in your name. You cannot withdraw funds to a different person's account or payment method. If Bonus funds are active in your Account, you must complete the applicable Wagering Requirements before requesting withdrawal. Attempting to withdraw funds before meeting Wagering Requirements will result in forfeiture of the Bonus and any winnings derived from it.

5.5 Anti-Money Laundering

mpi500 maintains strict anti-money laundering (AML) policies. Deposited funds must be wagered at least once (1x rollover requirement) before withdrawal. Deposits that are withdrawn without any wagering activity may be subject to processing fees. We reserve the right to request additional documentation or decline transactions that appear suspicious or inconsistent with normal betting behavior.

6. Bonuses and Promotions

6.1 Bonus Eligibility

mpi500 offers various Bonuses including welcome bonuses, reload bonuses, cashback, and promotional offers. Bonuses are subject to specific terms and conditions that will be clearly stated in the promotional material. Only one Bonus can be active per Account at any given time unless otherwise specified.

6.2 Wagering Requirements

All Bonuses carry Wagering Requirements that must be fulfilled before Bonus funds can be converted to withdrawable cash. Wagering Requirements vary by Bonus type and are expressed as a multiplier (e.g., 30x means the Bonus amount must be wagered 30 times). Different game types contribute differently to Wagering Requirements:

  • Slots: 100% contribution
  • Live Casino games: 20% contribution
  • Sports betting: 100% contribution (minimum odds 1.50)

6.3 Bonus Abuse

Bonus abuse or advantage play designed to exploit promotional offers is strictly prohibited. This includes but is not limited to: creating multiple Accounts to claim Bonuses repeatedly, coordinated betting with other Players, betting on opposite outcomes to guarantee profit, or any strategy intended to clear Wagering Requirements with minimal risk. If we detect Bonus abuse, we reserve the right to void Bonuses, confiscate winnings, and close the offending Account.

6.4 Bonus Forfeiture

You may forfeit an active Bonus at any time by contacting customer support. Forfeiting a Bonus will result in the removal of the Bonus balance and any winnings generated from Bonus funds. If you request a withdrawal while an active Bonus has not met its Wagering Requirements, the Bonus and associated winnings will be automatically forfeited.

7. Betting Rules and Conduct

7.1 Bet Placement

All bets placed on mpi500 are final once confirmed. You are responsible for ensuring bet details are correct before confirmation. We are not liable for errors in bet selection made by the Player. If a bet is placed due to a technical error or obvious pricing mistake on our part, we reserve the right to void the bet.

7.2 Sports Betting Rules

Sports bets are settled according to official results from the governing sports body. If a match is postponed, bets remain valid if the match is played within 48 hours; otherwise, bets are voided and stakes refunded. For live betting, bet acceptance is subject to slight delays to account for transmission time. All football betting markets, including popular Indonesian options like bandar bola (football bookmaker) markets, Asian handicap, and mix parlay (accumulator bets), follow standard international settlement rules.

7.3 Casino Game Rules

All casino games including slots, live dealer games, and table games operate according to their published rules and Return to Player (RTP) percentages. Game outcomes are determined by certified Random Number Generator (RNG) systems that ensure fairness and unpredictability. If a game disconnects during play, the round will complete automatically according to your last action or the default rule for that game type.

7.4 Maximum Payout

mpi500 reserves the right to impose maximum payout limits on individual bets or accumulations of bets. Maximum winnings from a single bet or related series of bets are generally capped at Rp 500,000,000 unless otherwise stated for specific events or promotions. Progressive jackpot winnings are excluded from this cap and will be paid in full.

8. Prohibited Activities

The following activities are strictly prohibited on mpi500 and will result in immediate Account termination, confiscation of funds, and potential legal action:

  • Collusion or Syndicate Play: Coordinating with other Players to gain unfair advantage
  • Use of Bots or Automated Software: Employing any automated system to place bets or play games
  • Arbitrage Betting: Exploiting odds differences across platforms for guaranteed profit
  • Payment Fraud: Using stolen credit cards, fraudulent bank accounts, or unauthorized payment methods
  • Identity Fraud: Providing false personal information or documents
  • Money Laundering: Using the Platform to launder proceeds from illegal activities
  • Market Manipulation: Attempting to manipulate betting markets or game outcomes
  • Exploitation of Errors: Deliberately exploiting technical glitches or pricing errors
  • Abusive Behavior: Harassing staff, other Players, or engaging in offensive conduct

9. Limitation of Liability

9.1 Service Availability

While mpi500 strives to provide uninterrupted service, we do not guarantee that the Platform will always be available or free from errors. We are not liable for any losses resulting from service interruptions, technical failures, maintenance downtime, or circumstances beyond our reasonable control.

9.2 Third-Party Content

The Platform may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these external sites. Access to third-party sites is at your own risk.

9.3 Disclaimer of Warranties

mpi500 services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Platform will meet your requirements, be error-free, secure, or that defects will be corrected.

9.4 Indemnification

You agree to indemnify and hold harmless mpi500, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Platform, violation of these Terms, or infringement of any third-party rights.

10. Account Suspension and Termination

10.1 Suspension by mpi500

We reserve the right to suspend or terminate your Account immediately without prior notice if we have reasonable grounds to believe you have violated these Terms, engaged in fraudulent activity, or pose a risk to the integrity of the Platform. Reasons for suspension include but are not limited to:

  • Failure to complete KYC verification within required timeframes
  • Provision of false or misleading information
  • Multiple Account creation
  • Bonus abuse or advantage play
  • Suspected money laundering or fraud
  • Abusive behavior toward staff or other Players

10.2 Self-Exclusion

If you feel gambling is becoming a problem, you may request self-exclusion for periods of 24 hours, 7 days, 30 days, 6 months, 1 year, or permanently. During self-exclusion, your Account will be inaccessible. To activate self-exclusion, contact [email protected]. For more information on responsible gaming tools, please visit our Responsible Gaming page.

10.3 Voluntary Closure

You may close your Account at any time by contacting customer support. Upon closure, you must withdraw any remaining balance. Accounts with pending Wagering Requirements will have Bonus funds forfeited. Once closed, an Account cannot be reopened.

11. Governing Law and Dispute Resolution

11.1 Applicable Law

These Terms shall be governed by and construed in accordance with international gaming regulations and the laws applicable to online gambling operators. Any disputes arising from these Terms or your use of mpi500 services shall be subject to the exclusive jurisdiction of the relevant arbitration body.

11.2 Dispute Resolution Process

In the event of a dispute, you must first contact mpi500 customer support at [email protected] with a detailed description of the issue. We will make every reasonable effort to resolve disputes amicably within 14 business days. If the dispute cannot be resolved through customer support, it may be escalated to independent mediation or arbitration.

11.3 Player Complaints

If you are dissatisfied with any aspect of our service, please submit a formal complaint to [email protected]. We will acknowledge receipt within 48 hours and provide a substantive response within 7 business days. We are committed to fair and transparent dispute resolution.

12. Contact Information

For questions, concerns, or issues related to these Terms & Conditions, please contact mpi500 customer support:

  • Email: [email protected]
  • Live Chat: Available 24/7 through your Account dashboard
  • Response Time: Email inquiries answered within 2 hours; Live chat responses typically under 60 seconds

Additional Resources

For more information about our platform, please review our Privacy Policy to understand how we handle your personal data, and visit our Responsible Gaming page to learn about tools for maintaining healthy gambling habits. Our FAQ section answers common questions about account registration, deposits, withdrawals, and gameplay.

By using mpi500 services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. Thank you for choosing mpi500 as your trusted online betting platform in Indonesia.

Questions About Our Terms?

Our customer support team is available 24/7 to help clarify any aspect of our Terms & Conditions. We're committed to transparency and ensuring you understand your rights and responsibilities as a mpi500 member.

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